General Sales Conditions
Preamble
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1. Acceptance of Terms
The customer acknowledges having read, at the time of ordering, the general sale conditions stated on this screen and expressly accepts them without reservation. These general sale conditions govern the contractual relationship between Napoleon-Souvenirs.com and the client, both parties accepting them without reservation. These general sale conditions prevail over all other conditions contained in any other document, unless expressed prior to the sale with written consent.
2. Order
The automatic registration system is considered as proof of the nature, content and date of order. Napoleon-Souvenirs.com confirms the acceptance of the purchased order to the email address from where the order emanated. The sale will be concluded only after confirmation of the order. Napoleon-Souvenirs.com reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information provided by the buyer, must be correct: if there are errors in the address of the recipient, the seller can not be held responsible for the impossibility of delivering the order.
3. Delivery
After order confirmation, Napoleon-Souvenirs.com undertakes to deliver the purchased all items to the carrier, ordered by the purchaser and within a maximum period of 48 working hours. The carrier undertakes contract with him by Napoleon-Souvenirs.com to deliver the order to the buyer's address provided by Napoleon Souvenirs.com. Also for deliveries outside mainland France, the customer agrees to pay all taxes due to the importation of goods, customs duty, tax on the value-added and other taxes due under the laws of the country receipt of order. Napoleon-Souvenirs.com fact emerges from any legal liability if the payment of taxes was not made by the client. Delivery will be made by mail in Metropolitan France. Any delays will not entitle the buyer to claim damages. The delivery in the ECE countries are performed by The Post for deliveries outside the EEC deliveries are made by international postal services. In case of apparent defects, the buyer has the right of return as provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. Goods always travel at the risk of the recipient. Always check your package upon arrival. You have a period of 48 hours to file a claim with the carrier in case of missing or damaged. For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the client wishes 2 places of delivery, it pass 2 orders, with the cost of delivery.
4. Retraction
You have 7 days (from receipt of items) to get an opinion. In case of exchange or refund, return on (the) item (s) new (s) in its (their) original packaging intact, along with all accessories, user manuals and documentation at Next: Nicolas Nadel 4, Avenue de Coubertin Stadium 92100 Boulogne Billancourt, France.
In case of exercising the right of withdrawal, Napoleon-Souvenirs.com is required to reimburse the sums paid by the customer at no charge except for return shipping costs. The refund is made within a maximum of 15 days.
5. Price
All prices are quoted in euros. The price on the product descriptions do not include shipping. The price listed in the order confirmation is the final price, all taxes and including VAT for France and the EEC countries. This price includes the price of products, handling, packaging and storage of goods, freight and commissioning.
6. Payment
The price charged to the customer is the price indicated on the order confirmation sent by Napoleon Souvenirs.com. The product price is payable the day the order is effective. Payment is by credit card bearing the initials CB. Online Sherlock's PAYPAL or you can pay via a bank server in a secure environment. Your credit card number is directed to the servers of the bank, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important that you are no known only our bank partner (Paypal & LCL). The order validated by the customer will be considered effective until the payment centers concerned have given their agreement. In case of refusal of payment, the order will be canceled and the customer notified by email. Moreover, Napoleon Souvenirs.com reserves the right to refuse any order from a customer with whom there is a dispute.
7. Litigation
This contract is subject to French law. Napoleon-Souvenirs.com can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. The responsibility of Napoleon-Souvenirs.com will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in presenting the products. It is recalled that in general and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in the person who takes the trouble to explain his situation. In case of dispute, the customer should give priority to the company for an amicable solution. Otherwise, the Commercial Court Natterre II has exclusive jurisdiction, regardless of delivery location and method of payment accepted.
8. Warranty
In any case, the client receives the legal guarantee on eviction and hidden defects (Art.1625 and the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (1641 et seq of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (art.1648 civil code). You can contact Customer Service at Tel No: 0688307599 mail to contact@napoleon-souvenirs.com
9. Legal Information
Information collected for purposes of selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. Lack of information leads to the non-validation of the order. In accordance with the law "and Freedoms", the processing of personal information about customers has been the subject of a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL). The right (Article 34 of the Act of January 6, 1978) a right to access, modify, rectify and delete data concerning him, he can perform. Moreover, Napoleon-Souvenirs.com will not provide free or in exchange of information on its customers to third.
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